PRIVACY POLICY
Last Updated: August 7, 2026
My Inward Journey respects your privacy and is committed to handling your personal information with care and transparency. This Privacy Policy explains how information may be collected, used, and protected when you visit the My Inward Journey website, contact us, book a session, register for an event, or otherwise interact with our services.
INFORMATION WE COLLECT
Depending on how you interact with My Inward Journey, we may collect information you voluntarily provide, including your:
- Name
- Email address
- Phone number
- Appointment and booking information
- Messages or inquiries submitted through the website
- Information you choose to provide when registering for a session, event, workshop, or experience
Our website and third-party service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with the website.
HOW YOUR INFORMATION IS USED
Your information may be used to:
- Schedule and manage appointments
- Communicate with you regarding your sessions, events, or inquiries
- Send appointment confirmations, reminders, or scheduling updates
- Respond to questions and requests
- Provide and improve My Inward Journey services
- Maintain appropriate business and administrative records
- Comply with applicable legal obligations
Your personal information will not be sold or rented to third parties.
APPOINTMENT BOOKING
My Inward Journey currently uses Setmore to manage online scheduling.
When you book an appointment, certain information you provide may be collected and processed through Setmore to schedule your appointment and provide booking-related communications such as confirmations, reminders, cancellations, or rescheduling notices.
Your use of Setmore is also subject to Setmore’s Privacy Policy. Setmore describes itself as a data processor in certain contexts and provides tools for businesses to manage customer information and privacy requests.
THIRD-PARTY SERVICES
My Inward Journey may use trusted third-party services to operate the website, manage appointments, communicate with clients, process payments, provide virtual sessions, or support other business functions.
These providers may receive limited personal information when necessary to perform their services and operate according to their own privacy policies and terms.
If payment processing is added to online booking, payment information will be processed by the applicable third-party payment provider. My Inward Journey does not intend to directly store your complete credit or debit card information.
GOOGLE CALENDAR & VIRTUAL SESSIONS
Scheduling services may integrate with Google Calendar and Google Meet to manage availability and provide virtual appointments.
When an online session is scheduled, information necessary to create and manage the appointment or meeting may be processed through the applicable Google services.
COOKIES & WEBSITE INFORMATION
The My Inward Journey website may use cookies and similar technologies to support website functionality, understand how visitors interact with the website, and improve the online experience.
Your browser may allow you to control or disable cookies. Disabling certain cookies may affect how some website features function.
EMAIL COMMUNICATIONS
If you contact My Inward Journey or book an appointment, you may receive communications necessary to respond to your inquiry or manage your appointment.
Booking confirmations, reminders, scheduling changes, and other service-related communications are considered part of providing the requested service.
Marketing or promotional communications, if offered, will be handled separately where required, and you may unsubscribe from those communications.
CONFIDENTIALITY
Information shared in connection with your sessions is treated with respect and discretion.
However, please avoid submitting highly sensitive medical, financial, identification, or other confidential information through general website forms, email, or booking fields unless specifically requested through an appropriate method.
DATA SECURITY
Reasonable administrative and technical measures are used to protect the personal information under the control of My Inward Journey.
However, no website, email system, online platform, or method of electronic transmission can be guaranteed to be completely secure.
DATA RETENTION
Personal information may be retained for as long as reasonably necessary to provide services, maintain appropriate business records, resolve inquiries, and comply with applicable legal or administrative requirements.
Information that is no longer reasonably needed may be deleted or securely disposed of when appropriate.
YOUR PRIVACY CHOICES
You may contact My Inward Journey to request access to, correction of, or deletion of personal information maintained directly by My Inward Journey, subject to applicable legal, administrative, and recordkeeping requirements.
Information processed through third-party services may also be subject to the privacy rights and procedures provided by those platforms.
CHILDREN’S PRIVACY
My Inward Journey’s website and online booking services are not directed toward children under the age of 13, and personal information from children under 13 is not knowingly collected through the website.
EXTERNAL LINKS
The website may contain links to third-party websites or services. My Inward Journey is not responsible for the privacy practices, content, or security of external websites. Please review the privacy policies of any third-party services you choose to use.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated periodically as My Inward Journey’s services, website, technology, or legal obligations evolve.
Any updates will be posted on this page with a revised Last Updated date.
CONTACT
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:
My Inward Journey
Janet Mendoza
Email: connect@myinwardjourney.org
Website: myinwardjourney.org